FAQs
Frequently Asked Questions
Everything You Need To Know Before You Shop
From fabrics and shipping to returns and care instructions — here are answers to the questions we receive most often.
Orders & Shopping
Browse our collections, select your favorite saree, choose quantity, and click Add to Cart or Buy Now to complete checkout.
Orders can be cancelled before dispatch. Once shipped, cancellations may not be possible.
If your order has not been processed yet, contact our support team immediately and we’ll try our best to assist.
Shipping & Delivery
Yes. We provide free shipping across India.
Most orders are delivered within 3–7 business days, depending on your location.
Currently, international shipping availability may vary. Please contact us before placing international orders.
Once your order is shipped, tracking details will be shared through email or WhatsApp.
Products & Fabrics
We specialize in carefully curated sarees including handloom collections, artisan weaves, cotton, silk cotton, and specialty collections.
We strive for accurate photography, however slight variations may occur due to screen settings and lighting conditions.
Most sarees include blouse pieces unless mentioned otherwise in the product description.
Returns & Exchanges
Returns are accepted only according to our Returns & Exchange policy. Please review policy details before ordering.
Yes. If you receive damaged or incorrect products, contact us within 48 hours of delivery.
Saree Care
- Handloom & Silk Sarees → Dry Clean Recommended
- Cotton Sarees → Gentle Hand Wash
- Store folded in breathable fabric for longer life
Store in cool, dry spaces and refold occasionally to maintain fabric longevity.
Payments & Security
We accept:
- UPI
- Credit / Debit Cards
- Net Banking
- Wallets
- Other secure payment options available at checkout
Yes. Payments are processed securely using trusted payment gateways.
Need More Help?
Still have questions?
Contact Us
📍 OLIR Weaves
2, Rajachar Street, T. Nagar, Chennai – 600017
📞 Customer Support Available During Business Hours
We’re happy to help you find your perfect weave.
