Returns & Exchange
Returns & Exchange
Returns & Exchange Policy
At OLIR Weaves, every saree is carefully curated and quality checked before dispatch. We strive to ensure that your order reaches you in perfect condition.
Return Eligibility
You may request a return or exchange if:
✓ You received a damaged product
✓ You received an incorrect item
✓ The product has a manufacturing defect
To be eligible:
- Request must be raised within 48 hours of delivery
- Product must remain unused, unwashed, and in original packaging
- Tags, labels, and accessories must remain intact
Products Not Eligible For Return
Please note that returns or exchanges are not applicable for:
- Change of mind purchases
- Slight color variations due to photography or screen settings
- Products that have been used, washed, altered, or damaged after delivery
- Sale / Discounted products unless damaged
Exchange Process
- Contact our support team within 48 hours of delivery
- Share:
- Order Number
- Product Images
- Issue Description
- Our team will review and confirm eligibility
- Approved exchanges will be processed within 5–7 business days
Refund Policy
Refunds (if applicable) will be processed:
- To the original payment method
- Within 7–10 business days after approval
Shipping charges are non-refundable unless the error occurred from our side.
Cancellation Policy
Orders may be cancelled before dispatch.
Once shipped, cancellation requests cannot be accepted.
Need Help?
For any return or exchange assistance:
Email: support@olirweaves.com
Phone: +91 99402 63336
Our team will be happy to assist you.
